Privacy Policy

We collect different types of information, including details related to hotels and businesses such as names, addresses, and contact information. Guest information includes your name, contact number, and booking details shared via WhatsApp or StayChat. We also gather account information like your email address, phone number, and login details when you create an account. Additionally, we collect payment information, which includes securely processed transaction details (please note that we do not store card details). We also gather technical information related to your device type, browser, IP address, and usage data.

 

Your information is used to provide and enhance StayChat services, process bookings and confirmations, send notifications and updates, and ensure security while complying with legal requirements.

 

We do not sell your personal information. However, we may share data with trusted third parties, such as payment processors, as necessary to provide our services. These third parties have their own privacy policies, for which we are not responsible.

 

We implement industry-standard security measures to protect your data; however, we cannot guarantee absolute security.

 

We retain your information only as long as necessary to provide our services or as required by law. You have the right to request the deletion of your data, which you can do by contacting us.

 

Depending on your location, you may have rights such as accessing, correcting, or deleting your data, as well as opting out of marketing communications. Please contact us to exercise these rights.

 

Our website may use cookies to improve user experience, track usage, and analyze traffic. You can disable cookies in your browser settings, but this may affect the functionality of certain features.

 

StayChat is not intended for children under the age of 18, and we do not knowingly collect information from minors.

 

This Privacy Policy may be updated periodically, and any changes will be posted on our website. Your continued use of StayChat signifies your acceptance of the revised policy.

At StayChat, we believe privacy is a fundamental right. We are committed to handling your information with transparency, care, and respect. We only collect the data necessary to provide our services, and we never sell your personal information to anyone. Our goal is to help hotels and guests connect smoothly while ensuring your data stays safe and secure at every step.

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At StayChat, we understand that trust is the foundation of every relationship. By choosing our services, you are trusting us with your business and your data — and we take that responsibility seriously. We will continue to improve our security, be transparent in our practices, and ensure that your privacy is always protected.​

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